Introduction & Scope
Welcome to S2SS Creative. When you visit our website, submit a project inquiry, or partner with our creative studio, this Privacy Policy outlines how we collect, safeguard, and respect your personal details.
S2SS Creative (referred to as “we”, “us”, or “our”) operates the website and creative services available at s2sscreative.com and affiliated portfolio domains (the “Service”).
This Privacy Policy governs your use of our Service and explains our practices regarding data privacy, security, and disclosure. By accessing or using our Service, you agree to the collection and handling of information in accordance with this policy.
Key Definitions
To ensure total clarity, the following terms carry specific meanings throughout this document:
Any information relating to an identified or identifiable living individual (such as your full name, email address, phone number, or company).
Data collected automatically through website usage or system infrastructure (e.g., page visit duration, browser type, referring URLs).
Small text files stored securely on your browser to enhance site performance, remember preferences, and ensure seamless navigation.
The entity determining the purposes and means of processing personal data. For this Service, S2SS Creative is your Data Controller.
Trusted third-party companies or individuals hired to assist in facilitating our creative workflows, hosting, and communications.
The living individual accessing our website or engaging with our studio, who is the subject of Personal Data.
Information We Collect
We only collect information you voluntarily provide through our inquiry forms, email, or WhatsApp, plus basic anonymous diagnostics so the site works smoothly.
A. Information You Voluntarily Provide
While interacting with our studio, we may ask for information necessary to communicate and collaborate effectively:
- Contact Details: First and last name, email address, phone number, and location / country.
- Project Details: Creative requirements, project scope, budget ranges, timeline constraints, and creative briefs.
- Client Assets: Source photos, reference graphics, brand logos, or footage uploaded for retouching, editing, or design production.
B. Technical & Usage Information
When browsing our portfolio, our servers may automatically log standard technical data:
- IP address, browser type and version, device operating system.
- Pages visited, time and date of your visit, time spent on each showcase, and referral links.
C. Cookies & Tracking Preferences
We use minimal, privacy-friendly cookies to maintain responsive performance and track general website engagement. You can configure your browser to refuse all cookies or notify you when a cookie is sent.
How We Use Your Data
S2SS Creative uses collected information solely for legitimate business, creative, and service purposes:
To fulfill contracts, produce image retouching, design illustrations, craft motion graphics, and build digital web/app products.
To respond to your inquiries, schedule consultation calls, provide project quotes, and share work-in-progress deliverables.
To process commercial project agreements, generate invoices, maintain accounting records, and comply with tax requirements.
To monitor the performance of our website showcase, prevent fraudulent bot traffic, and resolve technical glitches.
Data Retention & International Transfer
Retention: We retain your personal data only for as long as is necessary to fulfill project requirements, resolve potential disputes, and enforce our client agreements. Project inquiries that do not lead to an active contract are periodically purged.
Transfer: S2SS Creative is based in Bengaluru, India. If you access our Service from outside India, your information may be transferred to and maintained on secure cloud servers located outside your jurisdiction. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
Disclosure of Information
We do not sell your personal data. We only disclose personal data under the following limited circumstances:
- Legal Compliance: If required by law, subpoena, or in good-faith response to valid legal requests from law enforcement authorities.
- Business Transfers: If S2SS Creative is involved in an acquisition, merger, or reorganization, your data may be transferred with advance notification.
- Trusted Contractors: To verified contractors or specialist team members working directly under non-disclosure agreements (NDAs) to complete project deliverables.
- With Your Consent: We will never publicly showcase client work or reference client identities in our portfolio without your explicit written approval.
Data Security
We use modern SSL encryption, isolated cloud vaults, and strict access controls. While no digital transmission is 100% impenetrable, we implement the highest industry standards to keep your assets safe.
We prioritize the security of your creative assets and personal information. We employ administrative, technical, and physical safeguards designed to protect personal data against accidental loss, unauthorized access, and alteration.
Your Privacy Rights (GDPR & CCPA)
Regardless of where you reside, S2SS Creative respects your fundamental privacy rights. If you are located in the European Union (GDPR), California (CCPA/CalOPPA), or other privacy-regulated jurisdictions, you have specific entitlements:
You may request a copy of all personal data we hold about you at any time.
You can request correction of any inaccurate or incomplete details in our records.
Also known as the “Right to be Forgotten”. Request permanent deletion of your data.
Receive your data in a structured, commonly used machine-readable format.
Under CCPA, California residents can verify that we never sell your data.
We will never deny services, charge different prices, or provide lower quality if you exercise rights.
Third-Party Service Providers
We may utilize trusted third-party cloud infrastructure and services to facilitate operations (e.g., website hosting, Google Workspace for business communications, Netlify for studio previews, and bank-compliant payment processors).
These third parties are granted access to your data strictly to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Children’s Privacy
Our creative services and website are not directed to individuals under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children. If you become aware that a child has provided us with Personal Data without parental consent, please contact us immediately so we can remove the data from our servers.
Updates to This Policy
We may update our Privacy Policy periodically to reflect enhancements to our studio services, security updates, or legal changes. When changes occur, we update the “Last Updated” date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.
Contact & Data Inquiries
If you have any questions, feedback, or requests regarding this Privacy Policy or your personal information, our team is directly available: